Sunglass Policy
LOST AND BROKEN COVERAGE INCLUDED
If you lose or break your shades for any reason, we will send you a new, free pair. You just pay a small processing fee of $19.00 CAD to deliver your new pair (max 1 replacement per pair purchased).
LIFETIME CRAFTSMANSHIP GUARANTEE
Our team stands behind every pair with our Craftsmanship Guarantee. Although built with minuscule parts to minimize the room for error, it doesn't quite make us invincible to manufacturing errors. If you experience any issues at all with your shades that should not occur with normal use, we'll provide a new pair to you at no cost. It is entirely free and there are no limits to the usage of this coverage as we stand behind our product 100% for life. Craftsmanship coverage refers to pins missing/falling out of place, in which connects the arms to the front of the frame. This includes receiving your item brand new, in an unusable condition. The craftsmanship guarantee does not cover generic wear and tear with scratches on lenses or frames, nor does it cover the peeling of rubber ear-tips after 1 year due to continuous play in which will release the adhesives effectiveness over a prolonged period of time.